Studio Dentistico Ad CARE (Advanced Dental Care / International Health Center)
According to our open methodology, this clinic scored 65.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 13 ranked clinics · Last checked: 24 September 2026
65.6/100
Positions by Rating Profile
- Overall Transparency & Trust#565.6/100
- Best for Expats#563.8/100
- Best for Dental Implants#760/100
- Best for Emergency Dental Care#567.5/100
- Best Price Transparency#645.2/100
- Best English-speaking Clinics#568.3/100
- Best for Families / Children#669.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Offers 'Sedazione Cosciente' and 'Sedazione Pediatrica' (both conscious); no GA/deep sedation mentioned. [studio-dentistico-ad-care-advanced-dental-care-international-health-center-sedation]
Summary
English-speaking dental practice near Piazza Duomo, formerly branded International Health Center. Offers general and aesthetic dentistry, implants (All-on-Four, computer-guided), orthodontics, periodontal care, pediatric dentistry and emergency dental care. Markets explicitly to international patients. Mon-Fri hours.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Google Business Profile photo shows a named clinician in branded uniform [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-9] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [studio-dentistico-ad-care-advanced-dental-care-international-health-center-refresh] | 6/6 |
| ◐ | Google review volume [studio-dentistico-ad-care-advanced-dental-care-international-health-center-refresh] | 2.5/3 |
| ✓ | Review recency as of 2026-09-24 [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-10] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to a mix of positive and negative reviews [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-11] | 2/2 |
| ✗ | No recurring complaints Billing complaints recur: an unagreed ~€500 invoice (2024-09-04) and a payment demanded that the insurer owed (2024-12-05); 9 of 487 reviews are 1–2★ [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen] | 0/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2023-07-10 to 2026-08-06, from accounts with 1–57 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 7 / 2★ 2 / 3★ 3 / 4★ 8 / 5★ 467. [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-15] | 2/2 |
| ✓ | Active Facebook presence Own website links its Facebook page [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-12] | 1/1 |
| ✗ | TripAdvisor presence Not found on TripAdvisor [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-2] [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-3] | 0/0.5 |
| ✓ | Other review platforms Trustpilot: claimed company profile at the clinic's address, TrustScore 2.4 from 6 reviews. [studio-dentistico-ad-care-advanced-dental-care-international-health-center-g7] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Own page distinguishes urgent (call) from non-urgent (form) contact [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Sunday hours published [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-13] | 1.5/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Milan", "English speaking dentist Milan", "dental implants Milan", "emergency dentist Milan", "Milan dental clinic for expats".
| ✓ | Mentioned for: best dentist Milan Named in the AI-generated summary for "best dentist Milan, Italy" on 2026-09-24 as "International Health Center (IHC)", part of the clinic’s registered name. [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-4] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Milan Not present in the top web results for "English speaking dentist Milan, Italy" on 2026-09-24. [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-5] | 0/1 |
| ✗ | Mentioned for: dental implants Milan Not present in the top web results for "dental implants Milan, Italy" on 2026-09-24. [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-6] | 0/1 |
| ✓ | Mentioned for: emergency dentist Milan Clinic’s own site ranks 7th (ad-care.it) and 8th (ihc.it, the clinic’s alternate brand) in the top web results for "emergency dentist Milan, Italy" on 2026-09-24. [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-7] | 1/1 |
| ✓ | Mentioned for: Milan dental clinic for expats Named directly in the AI-generated summary of the top web results for "Milan, Italy dental clinic for expats" on 2026-09-24 as "International Health Center (IHC)". [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-8] | 1/1 |
| ✗ | Structured data on website No JSON-LD found anywhere on the site [studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-14] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr.ssa Federica Semplici [s1] | Medical Director | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://ad-care.it/ |
|---|---|
| Phone | +39 02 8001 1069 |
| Address | Via Giuseppe Mazzini 12, 20123 Milano, Italy |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://ad-care.it/lo-studio/contact-us-for-emergency-dental-care.html | Page: "please call: +39 02 8001 1069 For non-urgent enquiries, use our contact form, we will contact you back as soon as possible." / "Any question? Request a consult." | 2026-09-24 |
| s2 | https://www.ihc.it/ | location, English-speaking service, emergency availability, services | 2026-07-14 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-refresh | https://www.google.com/maps/place/Studio+Dentistico+AD+CARE+-+Advan… | Google rating 4.9 (488 reviews) as of 2026-08-25 | 2026-08-25 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-sedation | https://ad-care.it/ | Treatment menu lists 'Sedazione Cosciente' (conscious sedation) and 'Sedazione Pediatrica'; no general anaesthesia mentioned. | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen | https://www.google.com/maps?cid=8437743165897685183&hl=en | Google listing, lowest-rated reviews first, 2026-09-24 (4.9 from 487; histogram 1★ 7 / 2★ 2 / 3★ 3 / 4★ 8 / 5★ 467): Justyna Wilaszek Lalos 2024-09-04 "I have been served an invoice of almost 500 euros… I haven't been informed about the cumulated cost, neither I agreed to that"; Vale 11 2024-12-05 "hanno preteso un pagamento spettante alla mia assicurazione in convenzione" | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=AD%20Car… | TripAdvisor search for "AD Care Advanced Dental Care" on 2026-09-24: 12 results (skin-care spas, a dental practice in Australia), none for this clinic; the clinic's website links no TripAdvisor page | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Internat… | TripAdvisor search for "International Health Center Milan" on 2026-09-24: 12 results (Milan schools, health centers elsewhere), none for this clinic; the clinic's website links no TripAdvisor page | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-4 | search:best dentist Milan, Italy | Web search on 2026-09-24: result 9 — https://www.ihc.it/, and the AI answer described "The International Health Center (IHC)" as offering English-speaking dentists in the center of Milan at the west end of Piazza Duomo; ihc.it is the clinic’s own alternate-brand domain (contacts.website is ad-care.it, and the clinic’s recorded name includes "International Health Center"). | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-5 | search:English speaking dentist Milan, Italy | Web search on 2026-09-24: results 1–9 were www.whatclinic.com (x2), it.usembassy.gov, mumabroad.com, englishspeakingdentist.it, www.relaxandsmile.it, www.mayasdental.com, www.milanmedicalcenter.it, www.medelit.com; the clinic's site and name were not among them. | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-6 | search:dental implants Milan, Italy | Web search on 2026-09-24: results 1–9 were us-uk.bookimed.com, www.clinicaodontoiatricamancini.it, citylifeinstitute.it, www.bddstudiodentistico.it, smiledentistbangalore.com, www.thegracefulsmiledental.com, www.milandentalassociates.com, www.medijump.com, www.123.clinic; the clinic's site and name were not among them. | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-7 | search:emergency dentist Milan, Italy | Web search on 2026-09-24: result 7 — https://ad-care.it/lo-studio/contact-us-for-emergency-dental-care.html, title "Contact Us for English Dental Care in Milan"; result 8 — https://www.ihc.it/, both the clinic’s own domains. | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-8 | search:Milan, Italy dental clinic for expats | Web search on 2026-09-24: result 7 — https://www.ihc.it/, the clinic’s own alternate-brand domain; the AI answer described IHC as providing English-speaking dentists for individuals, families and visitors of all nationalities. | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-9 | https://www.google.com/maps?cid=8437743165897685183&hl=en | Photo feed (accessed 2026-09-24): a clinician in a grey tunic embroidered "AD CARE", standing in the clinic corridor; genuine staff photo, not stock. | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-10 | https://www.google.com/maps?cid=8437743165897685183&hl=en | Newest review (newest first) dated 2026-08-06. | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-11 | https://www.google.com/maps?cid=8437743165897685183&hl=en | Owner reply dated 2024-09-18 to a 1-star review: "Dear Patient, We apologize for the inconvenience caused during your recent visit. The doctor completed the agreed treatments, and we are happy to offer..." | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-12 | https://ad-care.it/ | Homepage links to https://www.facebook.com/adcareitalia | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-13 | https://www.google.com/maps?cid=8437743165897685183&hl=en | Google Business Profile hours: Sunday 9:00 AM-7:00 PM (also open every day to 6-7 PM). | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-14 | https://ad-care.it/ | 40 of the 66 pages in the sitemap read, including the home and contact pages: no JSON-LD blocks of any type. | 2026-09-24 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-deepen-15 | https://www.google.com/maps?cid=8437743165897685183&hl=en | Google listing "Studio Dentistico AD CARE - Advanced Dental Care" (Dentist), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 4.9 from 487 reviews (1★ 7 / 2★ 2 / 3★ 3 / 4★ 8 / 5★ 467); 10 distinct reviews read, dated 2023-07-10 to 2026-08-06, 5 with an owner reply | 2026-10-05 |
| studio-dentistico-ad-care-advanced-dental-care-international-health-center-g7 | https://www.trustpilot.com/review/ad-care.it | Trustpilot company page "AD CARE Advanced Dental Care" for ad-care.it, Via Giuseppe Mazzini 12, 20123 Milano (the clinic's address), read 2026-10-05: a claimed profile with a TrustScore of 2.4 from 6 reviews, one of them in the last 12 months | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-10-02 | Checked 2026-10-02: profile found on DocDental. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the five pending Milan, Italy queries — "best dentist Milan, Italy", "English speaking dentist Milan, Italy", "dental implants Milan, Italy", "emergency dentist Milan, Italy" and "Milan, Italy dental clinic for expats": present for "best dentist Milan, Italy", "emergency dentist Milan, Italy" and "Milan, Italy dental clinic for expats"; not present for "English speaking dentist Milan, Italy" and "dental implants Milan, Italy". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (home and contact/emergency pages) and its Google listing (reviews sorted by newest and lowest). Recorded: an urgent-versus-non-urgent contact procedure with a consultation request, Sunday opening hours, a Facebook page link, a genuine staff photo on the Google listing, review recency within the last three months, and owner replies to both positive and negative reviews; the site carries no structured data. Two independent low reviews describe billing disputes, recorded as a recurring complaint; the clinic disputes several other low reviews as fake, so the review-pattern criterion was not rated. Not found on TripAdvisor. Still unverified: X-ray/CBCT equipment. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Offers 'Sedazione Cosciente' and 'Sedazione Pediatrica' (both conscious); no GA/deep sedation mentioned. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, operating (not permanently closed) on Google Maps; captured first Google rating 4.9 (488 reviews) and pin coordinates (previously unset). |
A question or a correction?
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