Clinica Crocetta (Odontoiatria Specialistica Crocetta)
According to our open methodology, this clinic scored 71.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 13 ranked clinics · Last checked: 24 September 2026
71.7/100
Positions by Rating Profile
- Overall Transparency & Trust#271.7/100
- Best for Expats#272.3/100
- Best for Dental Implants#270.2/100
- Best for Emergency Dental Care#380.1/100
- Best Price Transparency#253/100
- Best English-speaking Clinics#375.8/100
- Best for Families / Children#379.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Site documents only local anaesthesia (e.g. wisdom-tooth extraction 'in anestesia locale'); no GA/deep sedation mentioned. [clinica-crocetta-odontoiatria-specialistica-crocetta-sedation]
Summary
Multidisciplinary dental clinic in central Milan (Crocetta), founded 1984. Authorised Straumann implantology partner and Invisalign provider. Offers implants, orthodontics, oral surgery, periodontology, endodontics and prosthetics. English-speaking staff, markets to expats/international patients. Hours Mon-Fri 9:00-19:00, Sat 9:00-13:00.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 16 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Milan; mentioned for: English speaking dentist Milan; mentioned for: dental implants Milan; mentioned for: emergency dentist Milan; mentioned for: Milan dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Google Business Profile photo shows a named doctor in the treatment room with the clinic's own signage [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-11] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
2 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✓ | Consultation price listed First visit is free, per the clinic’s homepage [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-5] | 2/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [clinica-crocetta-odontoiatria-specialistica-crocetta-refresh] | 5/6 |
| ◐ | Google review volume [clinica-crocetta-odontoiatria-specialistica-crocetta-refresh] | 1.5/3 |
| ✓ | Review recency as of 2026-09-24 [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-12] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews, including negative ones [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-13] | 2/2 |
| ✓ | No recurring complaints 3 of 98 reviews are 1★; the only one with text (2025-07-24) concerns unanswered contact, so no theme repeats [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen] | 2/2 |
| ✓ | No suspicious review patterns Even histogram, reviews spread 2019-2026, established reviewer accounts [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-14] | 2/2 |
| ✗ | Active Facebook presence Facebook searches by its name with the city, by its full name and by its phone number found no page of the clinic [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-18] [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-19] | 0/1 |
| ✗ | TripAdvisor presence Not found on TripAdvisor [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-2] [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-3] | 0/0.5 |
| ✓ | Other review platforms MioDottore: 1 review; Trustpilot: 1 review. [s2] [clinica-crocetta-odontoiatria-specialistica-crocetta-platforms] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) 3D dental CT scanner listed among the clinic's equipment [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-15] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry Dedicated pediatric dentistry content describing the clinic's own service [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-16] | 1.5/1.5 |
| ✓ | Emergency care Clinic names itself as handling dental emergencies [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-17] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Milan", "English speaking dentist Milan", "dental implants Milan", "emergency dentist Milan", "Milan dental clinic for expats".
| ✗ | Mentioned for: best dentist Milan Not present in the top web results for "best dentist Milan, Italy" on 2026-09-24. [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-6] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Milan Not present in the top web results for "English speaking dentist Milan, Italy" on 2026-09-24. [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-7] | 0/1 |
| ✗ | Mentioned for: dental implants Milan Not present in the top web results for "dental implants Milan, Italy" on 2026-09-24. [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-8] | 0/1 |
| ✗ | Mentioned for: emergency dentist Milan Not present in the top web results for "emergency dentist Milan, Italy" on 2026-09-24. [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-9] | 0/1 |
| ✗ | Mentioned for: Milan dental clinic for expats Not present in the top web results for "Milan, Italy dental clinic for expats" on 2026-09-24. [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-10] | 0/1 |
| ✓ | Structured data on website Dentist schema with business name/address found on a service page [clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-4] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Matteo Piasente [s1] | Medical Director | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://clinicacrocetta.it/ |
|---|---|
| Phone | +39 02 5990 1092 |
| +39 373 853 9107 | |
| Address | Largo della Crocetta 1, 20122 Milano, Italy |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://clinicacrocetta.it/english-speaking-dentist-in-milan-comple… | address, phone, WhatsApp, services, English-speaking, rating, review count, director | 2026-07-14 |
| s2 | https://www.miodottore.it/strutture/odontoiatria-specialistica-croc… | MioDottore: facility profile 'Odontoiatria Specialistica Crocetta', Largo della Crocetta 1, Milano, 1 review (checked 2026-10-01) | 2026-10-01 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-refresh | https://www.google.com/maps/place/Crocetta+Odontoiatria+Specialisti… | Google rating 4.8 (97 reviews) as of 2026-08-25 | 2026-08-25 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-sedation | https://clinicacrocetta.it/ | Site states procedures such as wisdom-tooth extraction are done 'in anestesia locale' (local anaesthesia); no general anaesthesia or deep sedation mentioned. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen | https://www.google.com/maps?cid=6480210167823517810&hl=en | Histogram 5-star 92 / 4-star 2 / 3-star 1 / 2-star 0 / 1-star 3 (98 total); of the 1-2-3-star reviews read (lowest-rated first), only one has text (a communication complaint), the rest are blank; no theme repeats. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Crocetta… | TripAdvisor search for "Crocetta Odontoiatria" on 2026-09-24: 12 results (places, attractions and hotels named Crocetta), none for this clinic; the clinic's website links no TripAdvisor page | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Crocetta… | TripAdvisor search for "Crocetta Milano" on 2026-09-24: 12 results (the Largo della Crocetta square, hotels), none for this clinic; the clinic's website links no TripAdvisor page | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-4 | https://clinicacrocetta.it/english-speaking-pediatric-dentist-in-mi… | Page carries JSON-LD @type "Dentist" with name "Clinica Crocetta" and matching street address; homepage/blog pages otherwise use only WebPage/ImageObject/BreadcrumbList/WebSite/Person/FAQPage types. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-5 | https://clinicacrocetta.it/cosa-fare-in-caso-di-emergenza-dentale-a… | Emergency-care page: "La prima visita a Clinica Crocetta è gratuita e comprende diagnosi, scansione digitale e piano di trattamento personalizzato"; the homepage repeats "Prima visita gratuita" | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-6 | search:best dentist Milan, Italy | Web search on 2026-09-24: results 1–9 were www.medicaltourism.com, www.yelp.com (x3), www.whatclinic.com, www.bracchetti.com (x2), www.sanident.com, www.ihc.it; the clinic's site and name were not among them. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-7 | search:English speaking dentist Milan, Italy | Web search on 2026-09-24: results 1–9 were www.whatclinic.com (x2), it.usembassy.gov, mumabroad.com, englishspeakingdentist.it, www.relaxandsmile.it, www.mayasdental.com, www.milanmedicalcenter.it, www.medelit.com; the clinic's site and name were not among them. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-8 | search:dental implants Milan, Italy | Web search on 2026-09-24: results 1–9 were us-uk.bookimed.com, www.clinicaodontoiatricamancini.it, citylifeinstitute.it, www.bddstudiodentistico.it, smiledentistbangalore.com, www.thegracefulsmiledental.com, www.milandentalassociates.com, www.medijump.com, www.123.clinic; the clinic's site and name were not among them. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-9 | search:emergency dentist Milan, Italy | Web search on 2026-09-24: results 1–10 were www.whatclinic.com (x2), www.tripadvisor.com, www.yelp.com, en.wikipedia.org (x2), ad-care.it, www.ihc.it, qanomed.com, www.emergencydentalservice.com; the clinic's site and name were not among them. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-10 | search:Milan, Italy dental clinic for expats | Web search on 2026-09-24: results 1–9 were www.whatclinic.com, mumabroad.com, englishspeakingdentist.it, www.relaxandsmile.it, www.expatfocus.com, www.whatsoninitaly.com, www.ihc.it, www.sarainitalia.com, www.phoenixrelocationgroup.com; the clinic's site and name were not among them. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-11 | https://www.google.com/maps?cid=6480210167823517810&hl=en | Photo feed (accessed 2026-09-24): dentist in blue tunic with "Crocetta" branding, seated beside dental chair and equipment with a laptop showing a dental scan; genuine premises/staff photo, not stock. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-12 | https://www.google.com/maps?cid=6480210167823517810&hl=en | Newest review (newest first) dated 2026-08-28. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-13 | https://www.google.com/maps?cid=6480210167823517810&hl=en | Owner reply dated 2025-07-24 to a 1-star review: "RISPOSTA AGGIORNATA: Gentile O MF, la ringraziamo per la segnalazione e ci dispiace per l'inconveniente da lei percepito..." | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-14 | https://www.google.com/maps?cid=6480210167823517810&hl=en | Histogram is not skewed to 100% 5-star (92/98); reviews read span 2019-2026 with reviewer account histories (e.g. 14, 18 prior reviews), no date burst. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-15 | https://clinicacrocetta.it/ | Homepage technology list: "TAC 3D MyRay, scanner iTero 5D Plus e 3Shape Trios, stampante 3D, laser a diodi." | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-16 | https://clinicacrocetta.it/english-speaking-pediatric-dentist-in-mi… | Page states: "Expat families relocating to Milan can access English-speaking pediatric dental care at Clinica Crocetta..." with first-visit and sealant/fluoride protocol described. | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-17 | https://clinicacrocetta.it/cosa-fare-in-caso-di-emergenza-dentale-a… | FAQ: "Clinica Crocetta gestisce le urgenze, in genere con risposta entro 24-48 ore; contatto rapido via WhatsApp." | 2026-09-24 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-18 | https://www.facebook.com/ | Facebook searches on 2026-09-30 by its name with the city, by its full name and by its phone number: no page of the clinic | 2026-09-30 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-deepen-19 | https://clinicacrocetta.it/ | Home page read 2026-09-30: no link to a Facebook page of the clinic | 2026-09-30 |
| clinica-crocetta-odontoiatria-specialistica-crocetta-platforms | https://www.trustpilot.com/review/clinicacrocetta.it | Trustpilot: page for clinicacrocetta.it, 1 review, TrustScore 3.7 (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Searched Facebook for the clinic by its name with the city, by its full name and by its phone number; none of the searches found a page of the clinic, and its website links none. Recorded absence from Facebook. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the five pending Milan, Italy queries — "best dentist Milan, Italy", "English speaking dentist Milan, Italy", "dental implants Milan, Italy", "emergency dentist Milan, Italy" and "Milan, Italy dental clinic for expats": not present for "best dentist Milan, Italy", "English speaking dentist Milan, Italy", "dental implants Milan, Italy", "emergency dentist Milan, Italy" and "Milan, Italy dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (home, equipment, pediatric and emergency-care pages) and its Google listing (reviews sorted by newest and lowest). Recorded: a 3D CT scanner, a documented pediatric dentistry service, emergency handling, a Dentist structured-data entry, a genuine staff and premises photo on the Google listing, review recency within the last three months, and an owner reply to a recent review. Corrected: the clinic publishes a free first visit, so a consultation price is listed. No recurring complaint theme or manipulation signs in the reviews; not found on TripAdvisor. Still unverified: Facebook presence. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Site documents only local anaesthesia (e.g. wisdom-tooth extraction 'in anestesia locale'); no GA/deep sedation mentioned. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, operating (not permanently closed) on Google Maps; Google rating updated from stored 4.9/287 reviews to currently observed 4.8/97 reviews; captured pin coordinates. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
Contact us about Clinica Crocetta (Odontoiatria Specialistica Crocetta) Email us